Payment & Refund Policy

Tendryl Products Private Limited, hereinafter referred to as “TPPL,” offers multiple payment methods to facilitate convenient transactions for our valued customers. Our accepted payment methods include:


A. Online Payments:
  • Debit/Credit Cards
  • Net Banking
  • UPI (Unified Payments Interface)
  • Wallets

B. Offline Payments:

  • Bank Transfer

Payment Security:

TPPL prioritises the security of your payment information. Our online payment transactions are processed through

secure and encrypted channels to ensure the confidentiality and integrity of your data.

Order Confirmation:

Upon successful completion of your order, you will receive an email confirmation containing the details of your

purchase. Please retain this confirmation for your records.

Refund Policy:

Tendryl Products is committed to providing quality products and services. If you are not satisfied with your purchase or

encounter any issues, please refer to our refund policy below:

1. Product Quality Concern:

If you receive a product with manufacturing defects or quality issues, please contact our customer support

team within 7 days of receiving the product.

2. Cancellation and Refund:

Cancellation requests for certain orders must be made within 24 hours of placing the order. Refunds will be

processed within 7-10 business days through the original payment method.

3. Non-Delivery of Products:

If you do not receive your ordered products within the stipulated delivery period, please contact us

immediately for resolution.

4. Refund Eligibility:

Refunds will only be processed for eligible cases, including product quality concerns, cancellations within the

specified timeframe, and non- delivery issues.

Note: As per RBI guidelines and Indian laws, certain products and services may not be eligible for refunds. Please contact our customer support for clarification on specific cases.

Contact Information:

For any queries or concerns related to payments and refunds, please reach out to our customer support team at Tendryl Products Private Limited reserves the right to modify or update this Payment and Refund Policy. Any changes will be communicated through our website.


Thank you for choosing Tendryl Products!